Shipping policy
Shipping Policy
At ShopTheBest, we aim to provide fast, reliable, and affordable shipping on all orders. Below you’ll find everything you need to know about how we process and deliver your orders.
Order Processing Time
All orders are processed within 1–3 business days after purchase.
Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be slightly delayed. In that case, we will notify you via email.
Shipping Times
Estimated delivery times depend on your location:
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United States: 5–12 business days
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International orders: 7–20 business days (varies by destination)
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Tracking information may take 24–72 hours to become active.
Shipping Rates
We aim to keep shipping affordable for all customers.
Shipping costs (if applicable) will be calculated at checkout and displayed before payment.
Delayed or Lost Orders
While we do our best to ensure timely delivery, ShopTheBest is not responsible for delays caused by carriers, customs, or external factors beyond our control.
If your order is significantly delayed, please contact us and we will assist you in tracking your package.
We are not responsible for lost, stolen, or undelivered packages marked as delivered by the carrier.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, please contact us within 24 hours of placing your order.
Customs & Import Taxes
International orders may be subject to customs duties or import taxes depending on your country’s regulations.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Contact Us
If you have any questions about your shipment, please contact our support team via our contact page or email listed on our website.
We’re happy to help.